Cleethorpes Wildlife Rescue - Floral Hall

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Frequently Asked Questions:

  • You can support us in two ways:

    1. Donate via GoFundMe
    Use this link: https://gofund.me/ba3595b62

    2. Donate directly to our bank (this avoids GoFundMe fees so 100% of your donation goes to the project)
    Please use the reference “CWR New Centre”

    • Name: Cleethorpes Wildlife Rescue

    • Account Number: 83404660

    • Sort Code: 30-96-26

    • Bank: Lloyds

    Thank you so much for your generosity and support!

  • Yes! We have released an expression of interest form for anyone interested in volunteering at Floral Hall.

    Volunteer opportunities will include:

    • Animal care support

    • Gift shop volunteering

    • Helping maintain and redevelop the Floral Hall tropical gardens

    CLICK HERE TO APPLY

  • Yes! While there’s still a lot of work ahead, Floral Hall will be open to the public once it’s ready.

    Visitors will be able to enjoy:

    • Parts of the grounds

    • The tropical gardens

    • The education room (when not in use for training, school visits, and other activities)

    We’re excited to welcome you once everything is prepared!

  • Our first priority is reopening for wildlife. At the moment, we're extremely busy preparing enclosures, awaiting the arrival of new ones, and relocating our current enclosures to Floral Hall. It’s a huge amount of work, and at the current rate of progress we expect to welcome animals back in mid-January. Getting everything right from the start is essential to avoid causing any stress to the animals later on.

    After that, we’ll turn our focus to reopening the tropical gardens to the public, which we’re aiming for in February/March. Many of the plants are still recovering after a long period of neglect before we arrived, so they may not look their best on your initial visit. In fact, it may take years for them to return to their former condition — but we’re committed to rescuing and nurturing as many as we can.

    Please note: No animals will be viewable on site. While the gardens may reopen to visitors, the wildlife enclosures will remain off-limits. Read the next FAQ for a full reasoning.

  • In short, no — but for very important reasons.

    As a wildlife rescue, our focus is always the wellbeing, recovery, and safe release of the animals in our care. Most of the wildlife we rehabilitate are naturally fearful of people, and unnecessary human presence can cause stress, hinder recovery, or reduce their chances of survival once returned to the wild.

    To uphold the highest ethical standards, animals undergoing rehabilitation will be strictly off-limits to the public. Even our own team keeps interaction to the minimum necessary for tasks such as medicating, feeding, and cleaning enclosures. This approach ensures every animal receives the calm, low-stress environment they need to recover.

    That said, we understand how much people care about the work we do and want to stay connected. We are actively exploring ethical, non-intrusive ways to keep the public informed about the animals in our care. One idea we’re looking into is installing a CCTV camera feed that could stream to our education room, allowing visitors to learn about rehabilitation without disturbing the animals. Options like this will take time, planning, and funding, but they’re definitely on our development roadmap.

    Thank you for understanding why animal welfare comes first, and for supporting us as we work toward safe, educational ways to share our journey with you.

  • Thank you for this important question. The safety and wellbeing of the animals in our care is our highest priority, and we have already taken extensive steps to secure the site — despite having had the premises for only two weeks (at the time of posting).

    Below is an overview of the measures we have already implemented, along with those currently in progress.

    Physical Security Improvements

    • Repaired damaged fencing that had previously been used as entry points by vandals.

    • Added privacy mesh to key areas of fencing to prevent animals from being disturbed by passers-by.

    • Replaced faulty security lighting, with further upgrades ongoing.

    Surveillance & Detection Systems

    • Installed an initial CCTV system, soon to be replaced with a professionally installed, site-wide CCTV network by NFORCE.

    • Implemented a new comprehensive alarm system, including:

      • Door and window sensors

      • Glass-break detectors

      • Motion sensors

      • Dual sirens

    • Added door sensors to animal enclosures, ensuring any unauthorised access is immediately flagged.

    • Utilised a pre-installed perimeter beam alarm, which triggers a silent alert if anyone crosses the boundary after hours.

    Fire & Emergency Systems

    • Lincs Electrical have replaced the outdated fire alarm system.

    Professional Monitoring & Response

    • All alarm and CCTV systems will be monitored by a professional key-holding security company, who will respond to any alarm activation.

    • Trustees will also receive immediate alerts via both call and app notifications.

    Ongoing Enhancements

    We are continuing to introduce additional security measures to further increase site safety as part of our long-term safeguarding plan.

    While no site can ever be made entirely immune to individuals intent on causing harm, we are committed to doing everything within our power to deter unwanted activity and to create the safest possible environment for the animals we rehabilitate.

    Thank you for your concern and for supporting our work to protect wildlife.

  • Unfortunately not; this was removed long before we arrived. We are looking to potentially source a new one, but this has not been confirmed yet.